Thank you for your interest in Sweetie's Bake Shoppe. Please take a minute to read through our policies.
Order Placement & Payment
- I no longer will be doing characters for copyright reasons. I will still try my best to work with the theme.
- Order inquiries are processed within 1-2 business days. You will be contacted re; your inquiry shortly after processing.
- Invoices are sent out within one business day of placing an order.
- A 50% non-refundable retainer is due upon receipt of your invoice. You also have the option to pay the full amount.
- *your order is not considered confirmed until we receive your retainer*
- The remaining balance is due one week prior to your pick-up date.
- Pickups are arranged at least twenty-four hours in advance of the pickup date.
- Partial refunds are issued for orders that are paid in full and cancelled at least two weeks before the pickup date.
- *retainers are non-refundable, but they can be transferred to a future order*